|Home||Hot News||Sex Articles||Sex Toys Guide||Items on Sale||Novelties||FAQ||Contact Us|
Sex Toys Categories
ALL MODELS ARE 18 AND OLDER
At the same time we'd like to keep in touch with our customers. That's why we try to answer all your questions and give you the most detailed information.
Shop at Love-Shop.Biz and you'll satisfy not only your demand for our goods, but you'll be pleasantly surprised by our service level.
If you don't find here all information you need, please contact us and we'll be happy to advise you and answer all your questions.
Security QuestionsCan I be sure about my confidentiality and relay on your company?
The answer is Yes - you absolutely can. We highly esteem your personal life and our reputation. That's why all contacts will be performed with maximal discretion. top
What is my personal information used for?
The minimum information we get is used only for execution of your order and to contact you if something goes wrong. top
Do you sell or share information about your customers with other companies?
Our main condition is based on guaranties which we give to our clients.Thus we DO NOT share information about our customers with any other company. top
Is my online information secure?
Your personal information is kept according to the highest security standards. We use progressive methods of leakage prevention such as SSL (secure socket layer) protection. This allows keeping information encrypted and proceeding credit card transactions in safety. top
How will my order be presented on my statements?
The name of site or product won’t be indicated on your credit card statement. The only label it has indicates the company’s name Online-web-store Inc. top
How is the package shipped? How discreet is the package once it arrives at my door?
The package is also absolutely discreet. There won’t be mentioned that it contains sex industry’s product or any other information that can violate your privacy. In cases of international shipment more exact description of the product is required. But there won’t be indicated that the package contains vibrator, dildo or pump. Usually they write “rubber toy” or any other general information. All packages come in simple boxes without any suspicious marks. The only thing which is indicated is the name of company Online-web-store Inc. top
What credit cards do you accept?
If you have a charge on your credit card from Allied Wallet and do not recognize the charge please use this form to contact support staff.
Alternatively, you can call Allied Wallet at:
We use ChronoPay for non-U.S. billing addresses.
Most common reasons for the problem are:
The first thing we ask you to do is check your spambox. This is by far the most common reason for your not receiving our e-mails. Some post agents see emails with registration data as a spam (undesirable letters). In this case you should look for it in your junk folder where it can be placed.
If the problem persists, please contact us at email@example.com to report this. top
General QuestionsHow to Buy?
To make a purchase(fill your Shopping Cart) please follow the steps below:
FREE USPS SHIPPING on orders over $100
We offer free USPS Priority service for orders over $100.
Do you ship internationally?
Yes,we do. International orders are shipped via USPS.
For such cases we send you goods with 14 days satisfaction guarantee. This gives you an opportunity to return the item you are not satisfied with. The return should be performed within 14 days after you receive your order and we will exchange it or refund your money.
But you should follow our return conditions:
We'd like to warn you that P&P costs are also non refundable. If we consider that the product which you return doesn't correspond our return conditions, we leave the right not to accept this product back.
Of course, we do.
You should only write what exactly is wrong with purchased item and we willingly exchange it. top
Can I cancel the order I've already placed?
Unfortunately, you can not. Our system works in such a way, that it begins to carry out the order immediately and automatically.
The system was built so in order to fulfill your requirements as fast as possible. That's why try to assure that you do want to purchase the certain device before making an order. top
How often do you renew your stock?
The period of renewal varies lightly. In fact this process doesn't stop, because we constantly look for new modern devices and models.
After we find something new, we check its quality and prices. And if it meets our requirements, we offer product you by placing it at our site. top
If I'm interested in product which you do not have at your site, can you help me somehow?
Of course, you'll do our best to help you. Please, contact us and send a complete description of item you looking for. We'll be happy to help you. top
Product QuestionsHow shall I clean and wash my leather items?
You'd better use special products for cleaning leather, latex and further goods. Such special conditioners and other care cleaners you can easily find at our site. This way, your sex devices will be in perfect form for a long period of time. top
What shall I do if my vibrator doesn't work?
Big variety of vibrators offers you to choose a necessary vibrator. But not all vibrators have the same characteristics. There are waterproof samples which you can use in and out of water. If your vibe doesn't posses this characteristic, it can be easily spoiled by little drop of any liquid. Usually more cheap samples are more fragile and can serve you less period of time. Before making a conclusion that you product is broken, try to perform following procedures:
If you have more questions, feel free to contact us. We'll be happy to advise you and help you in getting the maximum pleasure.
Items on SALE
|2004-2009 All rights reserved | Customer support team: firstname.lastname@example.org|